Return & Refund Policy
Our goal at bestdealonlyforyou.com is to make sure that every customer is happy with their purchases. If you are not fully satisfied with your order, we are here to help.
1. Returns
1.1 Eligibility for Returns
- You may return most new, unused, and unopened items within [30 days] of receiving your order for a full refund or exchange.
- Items that are damaged, used, or opened cannot be returned, unless there was a manufacturing defect.
- Certain items, such as [perishable goods, personalized items, or sale items], are not eligible for returns.
1.2 How to Return an Item
- To initiate a return, please contact our customer service team at contact@bestdealonlyforyou.com with your order number and the item(s) you wish to return.
- We will provide you with detailed return instructions and a return shipping address.
- Please ensure that the item is properly packed to avoid damage during the return process.
1.3 Return Shipping Costs
- The customer is responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect item, damaged item).
- We recommend using a traceable shipping service or purchasing shipping insurance to ensure the safe return of your item.
2. Refunds
2.1 Refund Eligibility
- To be eligible for a refund, the returned item must be in new, unused, and undamaged condition with all original packaging, tags, and accessories intact.
- We will send you an email to let you know whether your refund has been approved or denied when your return has been received and examined.
2.2 Refund Process
- If your return is approved, your refund will be processed, and a credit will be applied to your original payment method within [7-10 business days]. Please note that it may take additional time for the refund to appear on your bank statement.
- If you paid by credit card or other third-party payment methods, the refund will be issued back to the same payment method used at the time of purchase.
2.3 Partial Refunds
- In certain cases, only partial refunds may be granted if the item is not returned in its original condition, is damaged, or has missing parts.
- There are no refunds for shipping and handling charges.
3. Exchanges
3.1 Eligibility for Exchanges
- If you received a damaged or defective item, or if you would like to exchange an item for a different size, color, or model, please contact our customer service team for assistance.
- Exchanges are subject to product availability, and you may be required to pay the difference in price if the item you are exchanging for costs more.
3.2 Exchange Process
- To process an exchange, you must return the original item in accordance with our return policy and place a new order for the item you wish to receive in exchange.
4. Damaged or Defective Items
4.1 Reporting Damaged/Defective Items
- If your item arrives damaged or defective, please contact us immediately at contact@bestdealonlyforyou.com .
- You must report any damage or defect within [7 days] of receiving your order for a refund or replacement.
4.2 Resolution for Damaged/Defective Items
- We will either issue a full refund or send you a replacement item at no extra charge. If a replacement item is not available, we will refund the full purchase price of the item, including any applicable taxes and shipping charges.
5. Non-Returnable Items
The following items are not eligible for returns or refunds:
- Gift cards or digital products
- Personalized or customized items
- Perishable goods, such as food, flowers, or health products
- Items marked as final sale
6. Cancellations
6.1 Order Cancellations
- Orders can only be canceled prior to shipment. Once an order has been processed and shipped, we are unable to cancel the order.
- If you wish to cancel your order, please contact us at contact@bestdealonlyforyou.com as soon as possible.
7. Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us at:
- Email: contact@bestdealonlyforyou.com
- Phone: +01 (704) 801-3097
- Address: 9625 Northcross Center Ct, Huntersville, NC 28078, USA